{"id":8229,"date":"2023-04-20T09:44:47","date_gmt":"2023-04-20T09:44:47","guid":{"rendered":"https:\/\/saulkrastubiblioteka.lv\/?p=8229"},"modified":"2023-04-20T10:13:37","modified_gmt":"2023-04-20T10:13:37","slug":"bibliotekas-aptaujas-par-darba-kvalitati-rezultati","status":"publish","type":"post","link":"https:\/\/saulkrastubiblioteka.lv\/index.php\/2023\/04\/20\/bibliotekas-aptaujas-par-darba-kvalitati-rezultati\/","title":{"rendered":"Bibliot\u0113kas aptaujas par darba kvalit\u0101ti rezult\u0101ti"},"content":{"rendered":"\n

\"\"<\/p>\n\n\n\n

2022.gada 3. decembra l\u012bdz 26. decembrim tika veikta otra aptauja, kuras m\u0113r\u0137is bija noskaidrot bibliot\u0113kas lietot\u0101ju apmierin\u0101t\u012bbu ar sniegtajiem pakalpojumiem un taj\u0101 piedal\u012bj\u0101s 87 respondenti. Viens no b\u016btiskajiem jaut\u0101jumiem anket\u0101 bija jaut\u0101jums par to, vai respondenti Saulkrastu novada bibliot\u0113ku ieteiktu saviem draugiem vai kol\u0113\u0123iem?<\/p>\n\n\n\n\n\n\n\n

P\u0113c veikt\u0101 nov\u0113rt\u0113juma ir secin\u0101ms, ka liel\u0101kais skaits respondentu ieteiktu Saulkrastu novada bibliot\u0113ku saviem draugiem un kol\u0113\u0123iem ar maksim\u0101l\u0101m 10 ball\u0113m, tas noz\u012bm\u0113, ka 87% respondentu ir bibliot\u0113kas lietot\u0101ji, kuri ir \u013coti loj\u0101li un apmierin\u0101ti ar bibliot\u0113kas sniegtajiem pakalpojumiem. 6 nov\u0113rt\u0113ja ar 8 ball\u0113m, bet maz\u0101kais skaits respondentu (4 jeb 5%) nov\u0113rt\u0113ja bibliot\u0113ku ar 7 ball\u0113m, tom\u0113r ar\u012b v\u0113rt\u0113jums 7 un 8 tiek uzskat\u012bts k\u0101 labs, jo m\u0113rot pakopojuma kvalit\u0101ti izmantojot F. F. Reinhelda pied\u0101v\u0101to Net Promoter Score (NPS) jeb uz\u0146\u0113muma rekomend\u0113\u0161anas indeksa noteik\u0161anas metodi, tad NPS koeficients ir 100, kas ir interpret\u0113jams k\u0101 Sv\u0113tais Gr\u0101ls un reti sasniedzams, tom\u0113r j\u0101\u0146em v\u0113r\u0101 ka rezult\u0101ts balst\u0101s uz cilv\u0113ka subjekt\u012bvi emocion\u0101lo konkr\u0113t\u0101 br\u012b\u017ea saj\u016btu.
Respondenti tika aicin\u0101ti nov\u0113rt\u0113t da\u017e\u0101dus bibliot\u0113kas pakalpojumus. P\u0113c aptaujas rezult\u0101tiem secin\u0101ms, ka Saulkrastu novada bibliot\u0113kas pamata un papildpakalpojumi pakalpojumi ir nov\u0113rt\u0113ti labi, visi vid\u0113jie v\u0113rt\u0113jumi ir augst\u0101ki par 4 ball\u0113m no 5 maksim\u0101li iesp\u0113jam\u0101m.<\/p>\n\n\n\n

Viens no p\u0113d\u0113jiem anketas jaut\u0101jumiem bija par to, k\u0101 kopum\u0101 respondenti v\u0113rt\u0113 Saulkrastu novada bibliot\u0113ku sal\u012bdzin\u0101jum\u0101 ar cer\u012bb\u0101m pirms viz\u012btes\\pakalpojuma izmanto\u0161anas. Liel\u0101k\u0101 da\u013ca respondentu savu pieredzi Saulkrastu novada bibliot\u0113k\u0101 nov\u0113rt\u0113 k\u0101 krietni lab\u0101ku nek\u0101 cer\u0113ts (56%), 25% nov\u0113rt\u0113 gru\u017ei k\u0101 cer\u0113ts, 14% nov\u0113rt\u0113 pieredzi nedaudz lab\u0101k nek\u0101 cer\u0113ts, bet 5% respondentu nezin\u0101ja, ko gaid\u012bt, t\u0101p\u0113c nevar nov\u0113rt\u0113t savu pieredzi.
Kopum\u0101 aptaujas rezult\u0101ti liecina, ka Saulkrastu novada bibliot\u0113kas apmekl\u0113t\u0101ji ir apmierin\u0101ti ar bibliot\u0113kas sniegtajiem pakalpojumiem.<\/p>\n","protected":false},"excerpt":{"rendered":"

2022.gada 3. decembra l\u012bdz 26. decembrim tika veikta otra aptauja, kuras m\u0113r\u0137is bija noskaidrot bibliot\u0113kas lietot\u0101ju apmierin\u0101t\u012bbu ar sniegtajiem pakalpojumiem un taj\u0101 piedal\u012bj\u0101s 87 respondenti. Viens no b\u016btiskajiem jaut\u0101jumiem anket\u0101 bija jaut\u0101jums par to, vai respondenti Saulkrastu novada bibliot\u0113ku ieteiktu saviem draugiem vai kol\u0113\u0123iem?<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[62],"tags":[],"class_list":["post-8229","post","type-post","status-publish","format-standard","hentry","category-aptaujas"],"yoast_head":"\nBibliot\u0113kas aptaujas par darba kvalit\u0101ti rezult\u0101ti - Saulkrastu novada bibliot\u0113ka<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/saulkrastubiblioteka.lv\/index.php\/2023\/04\/20\/bibliotekas-aptaujas-par-darba-kvalitati-rezultati\/\" \/>\n<meta property=\"og:locale\" content=\"lv_LV\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bibliot\u0113kas aptaujas par darba kvalit\u0101ti rezult\u0101ti - Saulkrastu novada bibliot\u0113ka\" \/>\n<meta property=\"og:description\" content=\"2022.gada 3. decembra l\u012bdz 26. decembrim tika veikta otra aptauja, kuras m\u0113r\u0137is bija noskaidrot bibliot\u0113kas lietot\u0101ju apmierin\u0101t\u012bbu ar sniegtajiem pakalpojumiem un taj\u0101 piedal\u012bj\u0101s 87 respondenti. 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